SMS Privacy Policy

Last Updated: Mar 1, 2026
Company: StoragePilot Ltd (“StoragePilot”, “we”, “us”, or “our”)
Website: https://www.storagepilot.ai

1. Scope

This SMS Privacy Policy describes how personal information is collected, used, disclosed, and retained in connection with SMS communications sent through StoragePilot on behalf of self-storage operators that use our platform.

2. Information We Collect

For SMS services, we may collect:

Mobile phone number
Message content
Message delivery metadata (timestamps, status, carrier details)
Consent and opt-out records

3. How We Use SMS Data

We use SMS data to:

Provide customer care and service communications
Maintain records of consent, opt-out, and compliance
Monitor and improve service reliability and security
Address account, reservation, and support-related inquiries

We may share SMS-related data with service providers that help us deliver messaging services (for example, telecommunications providers and platform infrastructure providers) only to operate and support the service.

We do not sell personal information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS communications covered by this policy are intended for customer care and operational support use cases.

5. Opt-Out Rights

You may opt out of SMS messages at any time by replying STOP.
For help, reply HELP.

6. Data Security and Retention

We use reasonable technical and organizational safeguards to protect SMS data. We retain SMS data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

7. Your Choices

You may contact us to request information about your SMS data or ask questions about this policy.

8. Contact

For SMS privacy inquiries, contact: support@storagepilot.ai

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Updates are effective when posted to this page.