Always open for self-storage
From the front desk to the boardroom, StoragePilot helps self-storage operators stay open for business and keep teams aligned. All in one platform.
Everything you need to run your facilities
Capture leads, support tenants, and align teams with StoragePilot.
AI voice and chat for customers
AI phone and chat support built for self-storage, so you can capture leads, support tenants, and keep your team focused on higher-value work.
- Capture inbound demand after hours, weekends, and holidays.
- Support tenants across payments, access, and day-to-day questions.
- Support outbound delinquency calls.
Are you open today?
Yes, we are open today from 9am to 6pm. How can I help you today?
I forgot my gate code.
I've texted your gate code to the phone number on file. Can I help with anything else?
AI for internal operations
Give staff fast answers from your FMS data, operating playbooks, and conversation history, so teams stay aligned across every location.
- Answer policy, FMS, and operations questions quickly.
- Chat from Slack, Teams, SMS, or the dashboard.
- Analyze conversations to spot coaching and operational gaps.
Store Performance Review
LiveClear introduction and store identification
5/5Asked what the customer was looking for
4/5Moved the caller toward a reservation
3/5AI coaching note
Rep answered questions well but did not clearly ask for the reservation before ending the call.
Frequently asked questions
Is there a free trial?
Yes, you can try StoragePilot for 1 month for free to make sure it's a good fit for your business.
How do the FMS integrations work?
StoragePilot integrates with an ever-increasing number of popular FMS systems across the industry.
Our system will continuously read the latest up-to-date data such as storage units, tenants, and leases from your FMS to ensure that our AI agents always give accurate information
Do I have to sign a long-term contract?
All plans are month-to-month. We will offer discounts if you pay annually upfront, but there are no requirements to do so.
If StoragePilot is not a good fit for your needs, you can cancel at any time.
How long does it take to onboard?
StoragePilot makes onboarding quick and easy, with 80% of your AI agents' capabilities set up within the first day for most businesses. Our team will help monitor and improve performance throughout the first month.
If your business has more than 10 facilities, we will take more time with your team for onboarding.
How can I add the chat to my website?
We will provide simple embeddable code with clear instructions on how to add it to your website.
You can decide if you want 1 chatbot for all locations or a separate one for each location.
Do I have to replace my phone system?
No - you are encouraged to set up forwarding rules from your already-existing business phone system. Using StoragePilot to handle after-hours support is a very common use case and can typically be set up within your existing business phone system.
Can I export my data?
Yes, data generated during your use of StoragePilot is yours to keep. Most data, including aggregated report data and line-item data, can be exported as CSVs directly from the dashboard. Our team can help you export your data at any time.
How do I pay?
We support credit card subscription payments. We support flexible payment options for annual payments.
Is your system secure?
We are proudly built in-house with secure production-grade software, modern architecture, and best practices. Data is encrypted in transit using TLS 1.2+ and at rest using AWS KMS with AES-256 encryption, and backups are encrypted.
Ready to grow your business?
Let's make your operations effortless. Our team is here to help.